Legal

Privacy Policy

How Bytewise Solutions collects, uses, and protects your personal data.

Last updated: April 2026  |  Bytewise Solutions LTD, Scunthorpe, North Lincolnshire, UK

Bytewise Solutions LTD ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Bytewise Solutions LTD is the data controller for personal data collected through this website. If you have any questions about how we handle your data, please contact us at enquiries@byte-wise.uk.

2. What Data We Collect

Data you provide directly

  • Name, email address, phone number, and company name (via our contact form)
  • Details of your enquiry or project requirements
  • Budget range and service interest

Data collected automatically

  • IP address and browser type
  • Pages visited and time spent on the site
  • Referring website or search query
  • Device type and operating system
  • Analytics data collected by Google Analytics 4 (via Google Site Kit) — page views, session duration, traffic source, and device information

3. Why We Collect Your Data

We use your personal data for the following purposes:

  • To respond to your enquiries and provide our services (legal basis: contract/legitimate interest)
  • To send you information you have requested about our services (legal basis: consent)
  • To improve our website and services through analytics (legal basis: legitimate interest)
  • To comply with legal obligations

We do not sell your personal data to any third party.

4. How Long We Keep Your Data

We retain enquiry data for up to 2 years after your last contact with us, unless a longer retention period is required by law or contractual obligation. Website analytics data is retained in aggregate form for up to 26 months.

5. Who We Share Data With

We may share your data with trusted third-party service providers who assist in operating our website and delivering our services, including:

  • Email service providers (for form submission routing)
  • Google Analytics 4 (via Google Site Kit) — website usage statistics. Consent is required before any analytics data is collected.
  • Cloud hosting providers

All third parties are required to handle your data securely and in compliance with UK GDPR.

6. Cookie Consent and Google Consent Mode

We implement Google Consent Mode v2. Analytics and advertising cookies are set to 'denied' by default until you provide consent via our cookie banner.

  • You may accept or reject analytics cookies when first visiting our site. Your preference is stored in a cookie called bw_cookie_consent for 1 year.
  • If you reject analytics cookies, Google Analytics will not track your visit and no analytics cookies will be placed on your device.
  • You can withdraw consent at any time by clearing your browser cookies. You will be prompted to make your choice again on your next visit.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access - request a copy of the personal data we hold about you
  • Rectification - ask us to correct inaccurate data
  • Erasure - request deletion of your data ("right to be forgotten")
  • Restriction - ask us to limit how we process your data
  • Portability - receive your data in a structured, machine-readable format
  • Objection - object to processing based on legitimate interest
  • Withdraw consent - at any time where processing is based on consent

To exercise any of these rights, contact us at enquiries@byte-wise.uk. We will respond within 30 days. If you are unhappy with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

We use cookies to improve your browsing experience. For full details, please read our Cookies Policy.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and recommend you review their own privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page will reflect the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related queries, please contact:
Bytewise Solutions LTD
Scunthorpe, North Lincolnshire, UK
Email: enquiries@byte-wise.uk
Phone: +44 333 880 5895